Terms of Service

Terms of Service – CPAP Shop

These Terms of Service govern the use of the CPAP Shop website https://cpapshop.co.in, operated by CPAPShop, an independent online retailer based in Panchkula, Haryana, India.

CPAP Shop specializes in CPAP replacement accessories and compatible products intended for customers who already own prescribed CPAP equipment. CPAPShop does not provide medical advice, diagnosis, or treatment.

By accessing this website or purchasing products from CPAPShop, you agree to be bound by these Terms of Service, along with our Privacy Policy and Refund & Return Policy.

1. Order Acceptance and Confirmation

  • Orders placed through the Site are an offer by you to purchase products.

  • We reserve the right to accept or decline any order for any reason.

  • An order is considered accepted when we send you an order confirmation email with shipping details.

2. Product Information and Pricing

  • CPAPShop sells CPAP replacement accessories and compatible products. 
    Unless explicitly stated, products sold are not original branded medical devices.
  • We make reasonable efforts to display product descriptions, compatibility information, and pricing accurately. Prices are shown in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

  • Prices and product availability may change without prior notice.

3. Payment

  • We accept payments via the options displayed at checkout, including prepaid and Cash on Delivery (COD) where available.

  • For COD orders, additional COD charges (if applicable) are displayed before order completion.

  • You agree to provide current, complete, and accurate payment information.

4. Shipping

  • Shipping timelines, charges, and methods are described in our Shipping Policy.

  • Free standard shipping is available for prepaid orders where indicated.

5. Returns and Refunds

  • Our Refund & Return Policy explains eligibility, hygiene-related exceptions, and the 
    refund process for CPAP accessories.
  • Please review our Return and Refund Policy carefully before placing an order.

6. Use of the Site

  • You agree not to use the Site for any unlawful purpose.

  • You are responsible for keeping your account login information secure.

7. Intellectual Property

  • All content on the Site (text, images, logos) is owned by CPAP Shop or used with permission and protected by applicable law.

  • You may not use our intellectual property without permission.

8. Limitation of Liability

  • CPAP Shop and its partners will not be liable for any indirect, incidental, or consequential damages arising from the use of the Site or products purchased.

  • Our maximum liability for any claim related to products will not exceed the purchase price you paid.

9. Governing Law

  • These Terms are governed by the laws of India.

  • Any dispute arising out of these Terms will be resolved under the courts of Panchkula, Haryana, India.

10. Changes to Terms

  • We may update these Terms from time to time.

11. Contact Information

For questions about these Terms or your order:

Company Name: CPAP Shop
Phone: +91 8699151087
Email: support@cpapshop.co.in
Address: 1087, Sector 15, Panchkula-134113, Haryana, India
GST Number: 06AMWPB7337B1Z3
Customer Service Opening Hours:
Phone hours available Monday through Saturday, 9:00 AM-8:00 PM IST.
Online chat via WhatsApp available Monday through Saturday, 9:00 AM-6:00 PM IST

Social Media:
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