Shipping Policy

Thank you for shopping with CPAP Shop. This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

  • Orders are processed within 1–2 business days after order confirmation.

  • Orders placed on weekends or public holidays are processed on the next business day.

Shipping Charges

  • We offer Free Standard Shipping on all prepaid orders across India.

  • Cash on Delivery (COD) Fee: A handling fee of ₹49.00 applies to all Cash on Delivery orders.

  • Any COD charges, if applicable, are clearly shown at checkout before placing the order.

Shipping Destinations

  • We ship to all serviceable locations across India.

  • Delivery timelines may vary for remote or non-metro locations.

Shipping Methods & Delivery Time

Shipping Methods Handling Time  Transit Time
Standard Shipping  1–2 business days 3–6 business days

Express shipping charges (if applicable) are displayed at checkout.

Delivery timelines are estimates and may vary due to courier delays, public holidays, or unforeseen circumstances.

Order cutoff time: 5:00 PM (GMT+05:30) India Standard Time (Kolkata)

Cash on Delivery (COD)

  • COD is available for selected locations based on courier serviceability.

  • CPAP Shop reserves the right to disable COD for certain high-value orders or locations to prevent misuse.

Order Tracking

  • Tracking details are shared via email or SMS once the order is dispatched.

  • Customers can track shipments using the courier partner’s tracking system.

Delivery Issues

If your order is delayed, damaged, or lost in transit, please contact us:

We will assist by coordinating with the courier partner.

Contact Information

For shipping-related questions:

Company Name: CPAP Shop
Phone: +91 8699151087
Email: support@cpapshop.co.in
Address: 1087, Sector 15, Panchkula-134113, Haryana, India
GST Number: 06AMWPB7337B1Z3
Customer Service Opening Hours:
Phone hours available Monday through Saturday, 9:00 AM-8:00 PM IST.
Online chat via WhatsApp available Monday through Saturday, 9:00 AM-6:00 PM IST

Social Media:
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